Shipping Policy

Thank you for shopping with Mae’s Plants & Etc.!

 

Processing Time
Orders are typically processed within 2–4 business days. Orders placed on weekends or holidays will begin processing on the next business day.

 

Shipping
Shipping rates are calculated at checkout based on the size, weight, and destination of your order. Once your order has shipped, you will receive a confirmation email with tracking information.

 

Local Pickup
If local pickup is available, you may select that option during checkout. You will receive an email when your order is ready for pickup.

 

Shipping Delays
While we do our best to ship orders promptly, delivery times may vary due to weather, holidays, or carrier delays that are outside of our control.

 

Incorrect Shipping Information
Please double-check your shipping address before placing your order. Mae’s Plants & Etc. is not responsible for delays or additional shipping costs caused by incorrect addresses provided by the customer.

 

Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item(s) and packaging so we can assist you.